Privacy

Privacy

Privacy Notice

1. Introduction

This privacy notice provides you with details of how we collect and process your personal data.
Contact Details:
Business Name: Mary Ward Interiors
Proprietor: Mary Ward
Email address: mary@marywardinteriors.co.uk
Postal address: 66 St Georges Road, Norton, Stourbridge, DY8 3DX
Telephone number: 07960 602952

2. How we use your personal data

We are committed to protecting your personal data, which includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details and purchase details. We process this data to supply the goods and/or services you have purchased. Our lawful ground for this processing is the performance of a contract between you and us or taking steps at your request to enter into such a contract.

We also keep data that includes any communication that you send to us whether that be through email, text, social media messaging, social media posting, letter or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

3. Disclosure of your personal data

We may have to share your personal data with (i) service providers who provide IT and system administration support, (ii) professional advisors including accountants, bankers, auditors, lawyers and insurers (iii) HMRC and other regulatory authorities.

We require all of these third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. They are only allowed to process your personal data on our instructions.

We will not share your details with third parties for marketing purposes.

4. Data security

We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator where we are legally required to do so.

5. Data retention

We will keep your personal data for as long as is necessary to fulfil the purposes for which we collected it. We may retain your data to satisfy any legal, accounting, or reporting requirements so for example we need to keep certain information about you for 6 years after you cease to be a client for tax purposes. You have the right to ask us to delete the personal data we hold about you in certain circumstances. See section 6 below.

6. Your rights

You are able to exercise certain rights in relation to your personal data that we process. These are set out in more detail at www.ico.org.uk. In relation to a Subject Access Right request, you may request that we inform you of the data we hold about you and how we process it. We will not charge a fee for responding to this request unless your request is clearly unfounded, repetitive or excessive in which case we may charge a reasonable fee or decline to respond.

If you wish to make a Subject Access Request, please send the request in writing to mary@marywardinteriors.co.uk or Mary Ward Interiors, 66 St Georges Road, Norton, Stourbridge, DY8 3DX.

7. Keeping your data up to date

We have a duty to keep your personal data up to date and accurate so from time to time we will contact you to ask you to confirm that your personal data is still accurate and up to date.
If there are any changes to your personal data (such as a change of address) please let us know as soon as possible.

8. Complaints

We are committed to protecting your personal data but if for some reason you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

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